1. Introduction
These Terms and Conditions ("Agreement") govern the use of the software provided by Swasam Studio Soft OPC Pvt Ltd ("Company"). By accessing or using the software, you ("User") agree to be bound by these terms.
2. Scope of Services and Licensing
2.1. Software Licensing
The Company grants the User a non-exclusive, non-transferable license to use the software according to the terms outlined in this Agreement. The specific type of license (perpetual or subscription) and any limitations on installation or usage will be specified during the purchase or download process.
2.2. Service Description (for SaaS)
If applicable, the Company commits to providing the Software-as-a-Service (SaaS) with the functionalities, availability, and performance levels described in the accompanying Service Level Agreement (SLA). The SLA will detail uptime guarantees, support response times, and any other relevant service metrics.
2.3. Restrictions on Use
Users are prohibited from reverse engineering, decompiling, modifying, or redistributing the software without explicit written permission from the Company.
3. Intellectual Property Rights
The Company retains all ownership rights to the software and all associated intellectual property, including copyrights, patents, and trade secrets. This Agreement grants the User a license to use the software but does not transfer any ownership rights.
4. Financial Provisions
4.1. Fees and Payment Terms
Users agree to pay the specified fees for the software license or subscription. Payment terms, schedules, and any penalties for late payments will be clearly outlined at the point of purchase or during the subscription process.
4.2. Refund Policies
Information regarding refund eligibility and procedures will be detailed separately, if applicable.
5. User Obligations and Data
5.1. User Responsibilities
Users are responsible for maintaining the security of their accounts and for using the software in an ethical and lawful manner.
5.2. Data Protection and Privacy
The Company is committed to protecting user data and adheres to relevant data protection regulations (e.g., GDPR). Details on data collection, storage, processing, and security can be found in our Privacy Policy.
5.3. Confidentiality
If applicable, this section will detail the handling of any confidential information shared during the development or usage of the software.
6. Dispute Resolution and Legal Framework
6.1. Termination
Either party may terminate this Agreement under specific conditions, such as a breach of contract or non-payment. The process for termination and its consequences will be outlined herein.
6.2. Limitation of Liability
The Company's liability for damages or losses arising from software use or malfunction will be limited as described in this section.
6.3. Governing Law
This Agreement will be governed by the laws of the jurisdiction specified within this section.
6.4. Dispute Resolution
Any disputes arising under this Agreement will be resolved through a process that may include negotiation, mediation, or arbitration before resorting to litigation.